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When all the custom audit fields have been added, the list should look like this: This procedure involves creating four fields that Riva can use to display which user mailbox caused the account creation or modification to occur: with the Salesforce username used by the Riva connection to Salesforce.

When all the custom audit fields have been added, the list should look like this: After adding the custom fields to each module, you can adjust the page layout for each module that Riva will sync data for to display the newly added custom fields: Advise Riva Cloud support that you have implemented custom audit fields and need your Salesforce connection modified.

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with the Salesforce username used by the Riva connection to Salesforce.

So it’s important to ensure that the values are specified during the insert operation.

The Last Modified Date/Last Modified By Id seems to be the major bottleneck during data migration as any subsequent update to fill in information keeps updating that and we have as a rule of thumb always recommended that this be added to the list of knows issues for data migration and ask clients not to expect this data to be maintained.

Applies to Riva Cloud Corporate and Riva On-Premise.

By default, Standard Impersonation causes all changes or additions made to Salesforce by the Riva synchronization process to be recorded as having been made by the "admin connection user" account used by Riva to connect to Salesforce.

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