Xbox live not updating to gold

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Note Text and email notification is available in the United States only.

Although connecting to Xbox Live is necessary for many activities on your Xbox One console, there are several steps you can take while you wait for the Xbox Live service to be restored.

You'll need a Windows-based PC and a 4GB USB flash drive to complete these steps.

Note You can use the Offline System Update Diagnostic Tool to update your console while you wait for the service to be restored, but you'll still need to connect to Xbox Live at least once to create an Xbox Live profile so that you can start playing games.

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Note The USB flash drive must use the FAT32 file system. How can I tell if my console software is up to date?Note If you choose not to update your console software, you'll receive a prompt to update the next time you start the game.Some Kinect games require a console software update to work properly.On occasion, the Xbox Live service is temporarily unavailable.In such cases, we work to resolve the issue as quickly as possible.

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